Privacy Policy

01Information we collect

We may collect the following when you contact us or work with us:

• Personal information. Name, email address, phone number, and billing details.
• Account information. Login credentials for client accounts we manage on your behalf.
• Project content. Text, images, data, and other material you provide for the system we are building.
• Payment information. Processed securely through Stripe. We do not store card details.
• Application information. If you apply for a role, the name, contact details, links, and background you submit.

02How we use your information

We use your information to:

• Build, host, and maintain the software we are engaged to build.
• Process payments for project work and ongoing agreements.
• Communicate about the work, support, and billing.
• Review and respond to job applications.

03Cookies and tracking

This website sets no cookies and runs no analytics or advertising trackers. Nothing you do on this site is recorded or profiled. The only information that reaches us is what you type into a form and submit.

04Data security

We implement security measures to protect your personal information. Credentials for accounts we manage are held in encrypted storage. We recommend using strong passwords and safeguarding your own login details.

05Data sharing

We do not sell or rent your personal information. We share it only with the services required to do the work, such as Stripe for payment processing and the hosting and infrastructure providers a given project runs on.

06Your rights

• You may request access to, correction of, or deletion of your personal data.
• You may end an ongoing agreement at any time by writing to support@tidalwebs.com.

07Contact

For privacy questions, contact us at support@tidalwebs.com.